eliquidMEDIA's Maintenance and Support packages provides a comprehensive list of solutions depending on your businesses needs.
Depending on the frequency and involvement of support requests from our clients, eliquidMEDIA provides very advantageous support solutions to all our clients. Your eliquidMEDIA Account Representative will recommend the most appropriate support contract offer based on a complete evaluation of your needs.
Web Server Maintenance
Included with every hosting package are the following services:
Our maintenance agreement covers any minor to complex adjustments to your website depending on your maintenance level. Items covered under the maintenance agreement include the following:
Our maintenance agreement does not include any new development to the website such as new functionality, new back-end interactivity, new design, or the expansion of the website to cover topics not yet introduced.
eliquidMEDIA will negotiate a monthly rate that will provide your company with a monthly allotment to satisfy your update requirements.1
eliquidMEDIA's Blocked maintenance plans are ideal for Seasonal Companies, requiring several updates all at one time.2
If your company does not require monthly maintenance, we would be pleased to assist you on an as needed basis.3
1 Each plan is subject to a 1 year minimum contract. Unused monthly hours will roll over to the next month for the term of the contract.
2 Maintenance blocks expire 365 days after the date of signing.
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